As more businesses switch to remote or hybrid work models, having a reliable and efficient communication system is critical. Traditional phone systems are becoming outdated and expensive, which is why many companies are turning to cloud phone systems. These systems offer flexibility, scalability, and cost-effectiveness, making them an ideal solution for businesses of all sizes.
In this article, we’ll explore the top cloud phone systems for business communication in 2023, including their features, benefits, and pricing.
Cloud Phone System for Businesses
- RingCentral
RingCentral is a cloud-based phone system that offers a range of communication tools, including voice, video, messaging, and conferencing. It is an all-in-one solution that integrates with other business applications, such as Salesforce, Bitrix24, Zendesk, and Microsoft Teams.
With RingCentral, businesses can manage their phone system from anywhere, using a desktop or mobile app. The system also offers advanced features, such as call routing, auto-attendant, voicemail-to-email, and call recording.
RingCentral pricing starts at $19.99 per user per month, with additional fees for international calling and toll-free numbers.
- Nextiva
Nextiva is a cloud-based phone system that focuses on providing exceptional customer service. It offers a range of communication tools, such as voice, video, chat, and email. Nextiva also includes advanced features, such as call queuing, auto-attendant, and voicemail transcription.
One of the unique features of Nextiva is its “Amazing Service” guarantee, which promises 100% US-based support and 24/7 availability. This is an excellent option for businesses that prioritize customer satisfaction.
Nextiva pricing starts at $21.95 per user per month, with additional fees for international calling and toll-free numbers.
- Vonage Business
Vonage Business is a cloud-based phone system that offers a range of communication tools, such as voice, video, messaging, and collaboration. It integrates with other business applications, such as G Suite and Salesforce.
Vonage Business offers advanced features, such as call recording, call analytics, and virtual voicemail. The system also includes a mobile app, allowing businesses to manage their phone system from anywhere.
Vonage Business pricing starts at $19.99 per user per month, with additional fees for international calling and toll-free numbers.
- 8×8
8×8 is a cloud-based phone system that offers voice, video, chat, and contact center solutions. It integrates with other business applications, such as Microsoft Teams, Salesforce, and Zendesk.
8×8 offers advanced features, such as call recording, analytics, and virtual meetings. The system also includes a mobile app, allowing businesses to manage their phone system on the go.
8×8 pricing starts at $12 per user per month, with additional fees for international calling and toll-free numbers.
- Vonage
Vonage is a cloud-based phone system that offers a range of communication tools, such as voice, messaging, and video conferencing. It is an ideal option for small and medium-sized businesses that need a simple and affordable phone system.
Vonage offers advanced features, such as call forwarding, voicemail transcription, and custom greetings. The system also includes a mobile app, allowing businesses to manage their phone system from anywhere.
Vonage pricing starts at $19.99 per user per month, with additional fees for international calling and toll-free numbers.
6. Avaya Cloud Office
Avaya Cloud Office is the ultimate solution for modern businesses and organizations that need a comprehensive cloud communication system. With Avaya Cloud Office, you can enjoy a wide range of features including calling, messaging, video conferencing, and more – all in one convenient app. The system is fully customizable, allowing you to tailor it to your team’s unique communication needs. What’s more, Avaya Cloud Office delivers all of these features at an affordable price, making it an excellent choice for businesses of any size. Say goodbye to multiple communication systems and say hello to Avaya Cloud Office – the all-in-one solution for your business communication needs.
Avaya Cloud Office’s paid plans range from $22.99 to $52.95
7. VoiceOne PBX
VoiceOne PBX is a robust Cloud phone system that has “PBX” or “Hybrid” like features to be more like traditional phone systems rather than just ordinary Cloud. Using the Hybrid Box, the VoiceOne PBX system can provide direct ringing without an auto attendant and a more user-friendly approach. In addition, they deploy Digital Voice Lines so that the pricing again is more like a traditional system rather than pay per user. This is ideal for businesses with a lot of phones but lower calling volume but yet still gives you outstanding features of cloud such as Mobility.
VoiceOne PBX – is based on the number of Digital Voice Lines so prices will vary (request a quote)
In today’s digital age, a cloud-based phone system has become a necessity for businesses to stay connected with customers and team members. Whether you’re a small startup or a large enterprise, choosing the right phone system can have a significant impact on your overall communication strategy.
By considering the features, benefits, and pricing of each cloud phone system, you can make an informed decision that aligns with your business needs and goals. With the right system in place, you can streamline communication, boost productivity, and enhance the customer experience.
So, take your time to evaluate your options, and choose a cloud phone system that works best for your business.
Our goal is to provide solid Cloud Phone System reviews and information for you to select the best cloud phone system for your organization.
