Navigating Your Upgrade to the Best Internet Phone Systems

In the evolving world of digital communication, upgrading from a traditional line phone system to a contemporary internet phone system might be on your radar. But where do you start? Right here. This article offers a deep-dive into your best options, aiming to streamline the decision-making process and help you find the perfect internet phone system to enhance your business communication.

Get Free Support from Our Pro Dealer Experts (Paid for by the Carriers) 

The Best Internet Phone System

We have been asked “What is the best internet phone system when your upgrade from line phone system”

Upgrading your traditional multi-line phone system to a modern Internet phone system can seem intimidating at first, but the benefits are worth considering. Advanced features like mobility, remote working, and database integration not only increase productivity but also offer a level of convenience that traditional phone systems simply cannot match.

Perhaps one of the most appealing benefits of Internet phone systems is the reduction in support costs. Unlike older onsite phone systems, which require an onsite technician for updates and support, Internet phone systems can be managed remotely, which saves both time and money.

Here, we’ll discuss the top 5 Internet phone systems that might be a good fit for your business:

1. RingCentral: Known as a premium Cloud Phone System, RingCentral provides a comprehensive suite of features designed to cater to the needs of modern businesses. It offers flexibility, scalability, and advanced features like video conferencing, team messaging, and more.
2. Dialpad: Dialpad is often considered a more basic system compared to its competitors. It’s a cloud-based phone system that provides voice, video, and messaging services. While it’s simpler, it’s also easy to use and reliable.
3. Nextiva: Like Dialpad, Nextiva is also viewed as a basic system. It offers a robust suite of features including voice, video, team messaging, customer relationship management (CRM) integrations, and analytics.
4. VoiceOne PBX: VoiceOne is a feature-rich and customizable Internet phone system that is great for businesses looking for a system they can tailor to their unique needs.
5. 8×8: 8×8 provides unified communications and contact center solutions, with a platform that allows for voice, video, chat, and contact center integrations. It offers a flexible and scalable solution that can cater to businesses of all sizes.

Each of these systems has its pros and cons, and the right one for your business will depend on your specific needs and budget. Be aware that while these Internet phone systems offer advanced features, certain capabilities that you may consider standard in a traditional line phone system might be classified as advanced features in these systems, sometimes incurring additional costs.

For example, functions such as having more than one phone ring at a time or intercom features may not be readily available or could require an upgrade. Therefore, it’s crucial to review the details of each system before deciding which one to implement.

To navigate these considerations, we recommend consulting with our Pro Dealer Consultants. These professionals can help you understand the features and costs of each system, so you can make the best choice for your business. Remember, these consultations are completely free, as the cost is covered by the carrier.

By investing time in understanding these modern systems and consulting with professionals, you can make a confident choice when upgrading from your traditional phone system to an Internet phone system.

F.A.Q

Frequently Asked Questions

1. [Question] Are Internet phone systems better than traditional line phone systems?
   • Internet phone systems offer different advantages compared to traditional line phone systems, including features like remote working. As traditional line systems are physically connected, they limit you to a specific location.
2. [Question] Can I keep my existing office phone number when upgrading to an Internet phone system?
   • Yes, by law, your office phone number belongs to you and must be transferred if you request it during the upgrade process.
3. [Question] Can I keep my current carrier when upgrading to an Internet phone system?
   • While it’s possible to keep the same carrier, it’s often not in your best interest. Traditional carriers may not offer the most comprehensive Internet phone systems for businesses. They often have limited features, and once promotions expire, their fees can be higher than other options.
4. [Question] What are the main benefits of upgrading to an Internet phone system?
   • Internet phone systems offer a range of benefits, including cost savings, increased flexibility, and the ability to work remotely. They also typically provide advanced features like database integration and video conferencing.
5. [Question] Is upgrading to an Internet phone system a complex process?
   • While it might seem intimidating initially, the upgrade process is typically straightforward with the right assistance. Many providers offer support during the transition to ensure it goes smoothly.
6. [Question] What kind of customer support can I expect with an Internet phone system?
   • Most Internet phone system providers offer robust customer support, including 24/7 technical assistance. This can be especially beneficial since many issues can be resolved remotely, avoiding the need for an onsite technician.
7. [Question] Are there hidden costs when upgrading to an Internet phone system?
   • Some providers might have additional fees for advanced features, so it’s important to review the details of your plan. However, overall, Internet phone systems are often less expensive to maintain than traditional line systems.
8. [Question] How does an Internet phone system improve mobility for my business?
   • Internet phone systems often allow for easy remote access, meaning your team can make and receive calls from anywhere with an Internet connection. This greatly enhances the mobility and flexibility of your workforce.

We hope you gained knowledge from this article about the best internet phone system for Offices when upgrading form a traditional phone system.  We offer information on VoIP phone systems, let us know what questions you may have.